Diane Offereins is Executive Vice President, President – Payment Services, and a member of the Discover Financial Services Executive Committee. Ms. Offereins has been with Discover since 1998 as Executive Vice President and held the title of Chief Information Officer prior to overseeing Discover’s payments networks. Ms. Offereins has led PULSE, a business unit of Discover, since 2006, and added responsibility for Discover Network and Diners Club International in 2008.
Prior to joining Discover, Ms. Offereins served as Senior Executive Vice President for MBNA America with responsibility for managing corporate system development. Prior to that, Ms. Offereins was Vice President of retail delivery systems and wholesale delivery systems for Bank of America in San Francisco for five years, and was with Southeast Bank for nine years, where her last position was Vice President and Director of Application Development.
Ms. Offereins received her B.B.A. in accounting from Loyola University in New Orleans, Louisiana. In addition to her responsibilities with Discover, Ms. Offereins is a board member of Children’s Home and Aid and recently became a mentor for children in the program. She belongs to The Chicago Network, an organization of professional women of achievement in business, the arts, government, the professions and academia. She is also involved in The Committee of 200 (C200), a non-profit organization to support women’s business leadership. U.S. Banker magazine named Ms. Offereins among the Top 25 Women in Finance in 2008, 2009, 2010, 2011 and 2012, where she is currently ranked #7.
Michael Canady is Vice President, Acquirer Relations Americas for Discover. In this role, Mr. Canady is responsible for leading the client management and business development strategy with our U.S. acquiring partners and driving the acceptance strategy for Canada, Mexico and the Caribbean. Prior to his current assignment, Mr. Canady led the Strategic Merchant Relations team and had responsibility for sales engagement and partnership development with Discover Network's largest and most strategic merchant partners.
Mr. Canady has nearly 24 year of payments experience having held a variety of management positions in merchant sales and client management since joining Discover in 1989. Mr. Canady received his BA from Morgan State University in Baltimore, MD.
Nicole Carroll is Vice President, Global Emerging Payments, at Discover Financial Services. In this capacity, Ms. Carroll is responsible for leading all aspects of strategies, plans and efforts relating to emerging payments across the Discover enterprise.
Prior to joining Discover, Ms. Carroll was a Managing Director at Citi Ventures – the global corporate venture capital and innovation group at Citigroup. Ms. Carroll worked with internal and external partners of Citi across North America, Europe and Asia to conceive, develop, and launch new ventures aiming to disrupt and transform the financial services industry. She made venture capital investments and served on the boards of multiple innovative start-up companies.
Earlier in her career, Ms. Carroll was the marketing director and board member for the consortia responsible for the launch of the successful Oyster Card™ – the world’s largest multi-modal transit smart card system. She has held senior roles at leading companies including HP, Visa, and Sears where she developed extensive knowledge of the consumer payments markets on major emerging payments projects around the world.
Ms. Carroll holds a joint degree in International Relations and International Economics from Georgetown University in Washington, DC. She is a dual citizen of the United States and Ireland and lives in Chicago.
Joseph Hurley is SVP of Global Business Development for Discover Financial Services. His responsibilities include: developing strategic business relationships, exploring merger and acquisition opportunities, and expanding and managing global network alliances.
Mr. Hurley joined the company just prior to the national launch of the Discover card in 1986 and has held positions in Marketing, Product Management, Government Relations, and Network Products and Services.
Prior to his current position, Mr. Hurley was Deputy President of Diners Club International and Head of Global Client Relations from 2008 to 2010, and Vice President of Discover Network Strategic Development from 2003 to 2008. In his network role, he was responsible for the strategic initiatives associated with Discover Network, including Network Alliances, Third-Party Credit Issuance and the Network Prepaid business. He also led the acquisition team for the PULSE ATM-Debit Network in 2005 and Diners Club in 2008, and is responsible for the strategic alliances forged with China UnionPay and JCB. He has been Chief Representative for Discover in China and sits on the Board of Diners Club Switzerland and Germany.
Mr. Hurley holds a degree in business and economics from Randolph-Macon College and attended graduate school at the University of Chicago and Keller Graduate School of Management. Mr. Hurley is involved in a number of financial, civic and charitable organizations, and is a member of the Board of Directors for the Electronic Funds Transfer Association.
As Vice President within Global Marketing Solutions at Discover Network, Peter Illian is responsible for growing Discover’s domestic and international footprint by partnership building with acquiring institutions as well as implementing direct marketing campaigns to various merchant communities. His role recently expanded to oversee strategies for partner programs, including PayPal, the Network’s brand strategy and product growth, including fraud prevention and card features and benefits. Mr. Illian joined Discover Network in 2008 as Director of Acquirer Relations Marketing.
Before joining Discover Network, Mr. Illian acted as Director of Acquisition and New Cardmember engagement for Goldfish in the London office, where he led the customer acquisition and co-brand partner management efforts within the UK card business. Prior to this role, Mr. Illian held several positions within the Discover Card issuing business focused on new cardmember acquisition by leveraging all direct marketing channels.
Mr. Illian received a BA in Marketing from the University of Iowa. In 2012, Crain’s Chicago Business recognized him with its distinguished "40 Under 40" award for up-and-coming leaders under 40 within the Chicago area.
Matt Johanson is Vice President of Operations for Discover Network, a business unit of Discover Financial Services. Mr. Johanson is responsible for the day-to-day operation of the Discover Network, operational and technical support of business development activities, on-boarding and support of the merchants, acquirers, issuers, processors and affiliate network partners conducting transactions globally, and the transaction processing infrastructure itself. Additionally, he has responsibility for Payment Services-wide risk management-- including counterparty data security, fraud, compliance and BCP--and decision support and analytics.
Since joining Discover Network in 1996, Mr. Johanson has held positions of increasing responsibility within Information Technology, Operations and Business Development. In his immediate prior role, Mr. Johanson was responsible for Discover acceptance throughout North America, oversaw Discover’s relationships with merchant acquirers, and served as ex-officio member of the Electronic Transactions Association’s Board of Directors.
Prior to joining Discover, Mr. Johanson held leadership roles in Information Technology with Caterpillar, Hewitt Associates and Eastman Kodak Company. Mr. Johanson is a member of the Illinois State University College of Applied Science and Technology Advisory Board, and sits on the Board of Directors of Little Friends, a local non-profit organization serving children and adults with autism and other developmental disabilities.
Joby Orlowsky is Vice President, Strategic Initiatives of Discover Network. In this role, he is responsible for development and management of external strategic business relationships, designed to drive market change and support Discover’s growth initiatives.
Previously, Mr. Orlowsky was responsible for the Office of Integration, Diners Club, where he was responsible for integration of the Diners Club business into Discover. In addition, Mr. Orlowsky was responsible for the creation and management of both a Marketing Department and Product Management group within Diners, with a heavy focus on development of emerging payments technologies. Prior to assuming that role, Mr. Orlowsky was Vice President of Acceptance, Analytics & Decision Support at Discover Network, a business unit of Discover Financial Services. In this role at Discover, Mr. Orlowsky was responsible for all marketing strategy and execution related to the acquisition, lifecycle management and retention of merchant and acquirer relationships. In addition, responsibility for all data structures and analysis for Discover Network fell under his span of control. As one of the four major payment networks in the United States, Discover Network is actively driving growth in the payment industry and increasing the utilization of the network to increase value to merchants, acquirers and cardmembers. Additionally, Discover Network is a leader in applying relevant information to support growth in the payments arena and deliver value to our constituents.
Mr. Orlowsky began his career in 1989 at Household International, now a division of HSBC, where he held multiple functional responsibilities in finance, marketing and operations. Since joining Discover in 1996, he has held positions in the issuing and network business units of Discover.
Mr. Orlowsky holds a BS in Finance from the University of Iowa and his MBA, with a concentration in Marketing, from DePaul University.
Amy Parsons is Vice President of the Strategic Merchant Relations team at Discover Financial Services. She is responsible for sales engagement and partnership development with Discover's largest and most strategic merchant partners. Previously Ms. Parsons led Global Acceptance Business Development and Client Management with offices located in London, Paris, Hong Kong and Singapore.
Shortly after the acquisition of Diners Club International, Ms. Parsons had responsibility for managing a team that created a new global program that was activated within 12 months of inception and is now a worldwide network in over 100 countries. Throughout her many years of service with Discover Financial Services, Ms. Parsons has served in numerous capacities in marketing, sales, operations, training and product development. She has been instrumental in opening the Phoenix Network Services Center in 1994, as a member of the PULSE acquisition team and lead for integration at DFS in 2005, strategic insights for the Merchant Acquiring Program and lead for Business Development in 2006. She has over 25 years experience in Payment Services with expertise in developing business opportunities and partnerships in the acquiring community. Ms. Parsons has also spent time at TSYS Acquiring Solutions providing strategic direction for new and existing products. She has recently relocated from London England to the Chicago area and manages the business from the headquarter office in Riverwoods.
Ms. Parsons received her Bachelor of Science Degree in Marketing from Arizona State University and her Masters in Business Administration through the Executive Program at the W.P. Carey School of Business.
As the head of the Payment Services' risk organization, Rob Tourt is responsible for internal control, counterparty risk management, compliance and fraud prevention activities for the division.
Mr. Tourt joined Discover Financial Services in 1985 as a fraud investigator. Since that time he has held positions in virtually all areas of the payments businesses. He has lead the implementations of numerous strategic projects, from the first third party issuers on the Discover Network to the network reciprocity agreements with China UnionPay and JCB. In his previous assignment, he lead the integration of the Diners Club International network into DFS, which enabled Discover acceptance on DCI merchants outside the U.S.
Mr. Tourt holds a Bachelor of Science in Business Administration from The Ohio State University and a Master of Business Administration from Northwestern University's Kellogg School of Management. He is currently the Chairman of the Payment Card Industry Security Standards Council, PCI SSC, and a member of the Merchant Risk Council's Americas Advisory Board.
Gerry Wagner is Vice President Global Acceptance for Discover Financial Services. In this role, Mr. Wagner is responsible for developing and maintaining merchant and acquirer relationships and ensuring acceptance for Discover, Diners Club, and Pulse networks.
Mr. Wagner has recently returned from London after serving for two years as Vice President of International Acceptance for Diners Club International.
He began his career with Discover in 1985 and has served in a variety of management positions within Discover Network’s merchant sales organization. Drawing on his more than 30 years of experience in the payment-services industry, Mr. Wagner has been instrumental in the successful signing of Discover Network’s key merchant accounts and the payment industry’s largest merchant acquirers. In 2004 alone, he and his team successfully acquired more than one million new merchant outlets-an industry record. As part of Discover Network’s evolution, Mr. Wagner is the leader of its current strategy of partnering with acquirers to offer merchants the power of an integrated single-source solution for three major card networks. Not only has he been the face of Discover to the industry for many years, he has been a visible supporter and advocate for the industry and its organizations.
Mr. Wagner received his B.B.A. from Iona College in New Rochelle, NY.