Know Better. See how a flexible issuing
platform and loyalty expertise build valuable relationships. Find a range of
customizable payments solutions. Access industry-leading technology and exclusive,
innovative products. See how exceptional insight and support make these solutions
work for you.
Know Better. Know the assurance
of the industry’s only 100% authorization guarantee. Experience
our dedication to fraud protection and security. Get the strength
of the industry-wide Payment Card Industry Data Security Standards
with guidance and support from Discover Network.
Know Better. Literally. Keep in better touch with business trends. Get quick
references to best practices. Look for breaking business news. Find tools and services that help
to keep your business more agile, informed and capable.
Know Better. Find the tools you need to make your
payments network a more powerful asset. Gain guidance, collaboration and expertise. Keep up
with operating regulations. Get answers before you even know the questions.
Know Better. Tap into the expertise of Discover Network. Find clear, straightforward answers to your questions. Know what you need to move your business forward.
Merchant Services Center:
1-800-347-2000
Call Mon - Fri 9:00am to 6:00pm Eastern Time, excluding holidays1,
or submit your request online
Merchant Security Department:
1-800-347-3083
Call Mon - Fri 8:30am to 4:30pm Eastern Time, excluding holidays1,
or submit your request online
Si requiere mas asistencia (en espaņol)
1-800-347-7009
Call Mon - Fri 9:00am to 6:00pm Eastern Time, excluding holidays1
Authorization & Address Verification:
1-800-347-1111
Call 24 hours a day/7 days a week
For a Signage Brochure, Signage and Supplies Information, or to Order Signage:
1-800-347-2000 Submit your request online
1In observance of the following holidays, our Servicing Center will be closed: New Year's Day; Martin Luther King Day; Memorial Day; Fourth of July; Labor Day; Thanksgiving; Christmas.
Additional Contact Information:
Voice Authorizations: 1-800-347-1111
Address Verifications: 1-800-347-1111
Merchant Services: 1-800-347-2000
Data Compromise Notification:
If you experience a breach in your system, notify Discover Network Security within
48 hours at 1-800-347-3083.
Client Support:
Operations Center contacts support processing relationships
balancing concerns, rejected or missing monetary files.
Hours of Operation - Monday through Friday: 8:00AM
to 5:00PM Eastern Time
Third Party Processors 1-614-283-3352
ATM Networks 1-614-283-3356
Address for Client Support:
Discover Network
P.O. Box 3015
New Albany, OH 43054
Client Support Account Executives:
Account executives provide an escalation point for daily operational
issues and responsible for business development, contracts,
technical upgrades, changes to processing configuration and
the processing relationship.
To contact your Discover Network Account Executive directly :
Discover Network
Client Support Account Executive
P.O. Box 3015
New Albany OH 43054
Communication Issues for Network Connectivity
Hours of Operation: 7 days per week, 24 hours a day
