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Discover Network Perks Everyday
is a points-based, rewards program designed to drive cardholder
loyalty and generate revenue through increased card usage. Cardholders
can choose from hundreds of reward items, including gift cards,
brand-name merchandise, travel services, charitable donations
and more.
Points can be redeemed online at Perkseveryday.com, over
the phone using the interactive voice-response system (IVR)
24/7, or with a live agent Monday through Friday, from 8 a.m.
to midnight EST.
Rewards include gift cards for home improvement, clothing,
electronics, car rentals, and hotels.
Cardholders can also redeem points for brand-name merchandise,
travel services, or charitable donations.
Reward programs are a major driver of a card program's
success. According to a 2007 PaymentDynamicsSM
Study*, preference for proprietary rewards cards
has nearly doubled since 2004. In fact, 50% of all preferred
credit cards are proprietary rewards cards. What's more,
relationship rewards are the leading incentive in acquiring
a new credit card, and research shows that rewards urge
cardholders use their cards more frequently and spend more
than other cardholders. Perks Everyday gives issuers
a turnkey solution to take advantage of these loyalty and
revenue generating areas, and help them get a program to
market quickly and easily. * Edgar, Dunn & Company 2007.
Build loyalty by showing cardholders you value their
business. By using a robust rewards program, cardholders
will be 15% less likely to leave.*Perks
Everyday incents cardholders to stay with your
financial institution, because switching financial
institutions may mean losing valuable rewards. * Celent, LLC 2006.
A rewards program provides cardholders with a powerful reason
to activate and use their credit card. In fact, rewards
cards have the highest monthly spend—more than
three times that of standard cards.* *
That all adds up to an improved bottom line. * * Aité Group 2007.
To assure programs fit the issuer’s needs and goals, Discover Network offers three levels of Perks Everyday rewards to choose from:
Level 1—Basic Perks is a turnkey rewards program that includes standard rewards offerings of gift cards, merchandise, travel and charitable donations, along with a standard earn rate, annual point cap and expiration term.
Level 2—Branded Perks includes all the features of Basic Perks, plus an issuer co-branded Web site, interactive voice-response (IVR) scripted greetings and options for annual fee reporting and automated bonusing.
Level 3—Custom Perks includes
all the features of branded Perks and adds options
for custom Web site design, additional redemption
choices and capabilities that improve overall cardholder
loyalty. Issuers can improve product cross-sell and
cardholder retention by pooling additional points
earned on products, such as loans, lines of credit
and online bill payments.
Getting started is simple:
Speak to your Discover Network Relationship Manager.
Complete the Perks Everyday legal documents.
Send us a current card-account file using the specifications that we provide you.
Consider ordering marketing materials from us, including statement inserts, tent signs, in-branch posters and banner ads for your Web site.
Leave the rest to us; Discover Network provides:
In-branch employee reference sheets and support
Attractive brand-name award options
Reward points calculations
Point redemption options-online, via the IVR or directly with a cardholder service agent
Cardholder reward fulfillment
Detailed reports showing your cardholder activity
To learn more about adding product features to
your Discover Network program, contact your Discover Network
Relationship Manager or click to Get
Started today.
Perks Everyday creates card loyalty that makes
cardholders seek out Discover Network Merchants. That translates
to greater volume and revenue for merchants who can help
these cardholders to earn their rewards.
To learn more about implementing Discover Network
product features, contact your Discover Network Acquirer
or Relationship Manager or click to Get
Started today.