Upgrading your terminals to accept chip cards may help protect your business and customers against in-store card fraud. As a result of the EMV fraud liability shift, merchants who transition to chip technology may be less likely to bear the responsibility for fraudulent in-store card transactions.
Employees should be able to identify a chip card and walk your customers through completing a transaction.
Chip cards require the card to be inserted into the reader and will have new prompts for both customers and cashiers. If a chip card does not work, the card can still be swiped.
Customers should be aware of the new checkout process.
Display point-of-sale materials to remind customers to remove their cards after the transaction.
Inform your customers that you accept chip cards with in-store communications.
Use social media to let your customers know you now accept chip cards.
Access free educational and training materials to help your staff and customers learn to use chip cards.Get Resources